Know the concerns
Concerns may include abuse, neglect, exploitation, bullying, harassment, discrimination, unsafe practice or breaches of professional boundaries.
Safety first
Safeguarding
A safe, respectful and inclusive environment for every rider, volunteer, family and supporter.
Our commitment
Everyone has the right to participate safely
Thika Tandem promotes respectful conduct, timely reporting, appropriate boundaries and participant-centred responses across training, events, travel and online communication.
Act calmly and promptly
Listen, do not promise secrecy, record essential facts, preserve immediate safety and share the concern only with people responsible for handling it.
Raise a concern
For an immediate danger, contact emergency services. For club concerns, contact Thika Tandem promptly using the details below.
Report or ask for guidanceSafeguarding standards
How we protect participants
We expect staff, coaches, pilots, volunteers, athletes, parents, guardians and visitors to treat others with dignity and follow club rules, codes of conduct and reasonable safety instructions.
Safeguarding concerns should be recorded accurately, handled confidentially on a need-to-know basis and escalated without unnecessary delay. Retaliation against a person who raises a genuine concern is not acceptable.
Recruitment, role assignment, supervision, transport, photography, messaging and one-to-one contact should be planned with appropriate safeguards, especially where children or adults at risk are involved.
The club may suspend participation or access while a concern is assessed. Serious matters may be referred to relevant governing bodies, medical professionals, child-protection services, police or other competent authorities.